Data privacy information

Thank you for your visit to our website and your interest in our offers. We take the protection of your personal data very seriously. Below we would like to inform you how your personal data is processed when you use our website and make use of our contents and services. Personal data is all data that can be connected to you as a person, e.g. name, address, e-mail addresses, user behaviour.

1. Responsible person, processor, data protection officer

1. The responsible party according to Art. 4 No. 7 EU General Data Protection Regulation (GDPR) is DMG MORI AKTIENGESELLSCHAFT, Gildemeisterstraße 60, DE-33689 Bielefeld, info@dmgmori.com ("We").
2. DMG MORI Global Marketing GmbH, Walter-Gropius-Straße 7, DE-80807 Munich, info@dmgmori.com operates this website on our behalf.
3. Should you have any questions concerning data privacy law, our group data protection officer is available for you. You can reach him under GILDEMEISTER Beteiligungen GmbH, FAO Group data protection, DECKEL MAHO Straße 1, DE-87459 Pfronten, responsibility@dmgmori.com.

2. General information about processing of personal data

1. We only process personal data, if this is required for providing a functional website and our content and services. In general, we only process your personal data with your consent. An exception applies in cases, in which prior consent is not feasible and legal provisions permit processing of data.

2. Art. 6 section 1 (a) GDPR is the legal foundation for processing personal data after requesting the consent of the affected person.

   Art. 6 section 1 (b) GDPR is the legal foundation for processing personal data required for performance of a contract, of which the affected person is a contracting party. This also applies to data processing required for pre-contractual measures.

   Art. 6 section 1 (C) GDPR is the legal foundation for processing personal data to comply with a legal obligation to which we are subject.

   Art. 6 section 1 (d) GDPR is the legal foundation for processing personal data required due to vital interests of the affected person or another natural person.

   If data processing is required to fulfil our legitimate interest or the legitimate interest of a third party and if the interests, fundamental rights and freedoms of the affected party do not override these aforementioned interests, Art. 6 section 1 (f) GDPR is the legal foundation for data processing.
3. The personal data of the affected person will be deleted or blocked, as soon as the purpose of storage no longer applies. Data may also be stored, if this is intended by European and national lawmakers in EU directives, laws or other regulations to which the responsible party is subject. The data will also be blocked or deleted, when a storage period required by the above-mentioned standards ends, unless further storage of the data is required for contract conclusion or performance.
4. When you contact us by e-mail, through a contact form or by registering on our website, we will save the data supplied by you to process your questions/enquiries. We will delete the data collected in this context, once storage is no longer required, or limit processing thereof, if legally mandated retention periods apply.
5. If we use commissioned service providers for individual functions included in our offer or wish to use your data for promotional purposes, we will inform you in detail about these processes as described below. We will also name the criteria defined for the duration of storage.

3. Collection of personal data when you visit our website

1. If you use our website purely for information purposes, that is, if you do not register or otherwise transmit information, we only collect the personal data transmitted to our server by your browser. If you wish to view our website, we will collect the following data required for technical purposes to display our website and ensure stability and security (the legal foundation is Art. 6 section 1 (f) GDPR):

   - ΙP address

   - Date and time of access

   - Time zone difference from Greenwich Mean Time (GMT)

   - Contents of the request (specific site)

   - Access status/HTTP status code

   - Data volume transferred

   - Website where the request originated

   - Browser

   - Operating system and its interface

   - Language and version of the browser software.

2. In addition to the above-mentioned data, cookies are saved on your computer when you use our website. Cookies are small text files saved on your hard drive in association with the browser you use and used to transmit certain information to the body responsible for setting the cookie (in this case, us). Cookies cannot execute programs or transfer viruses to your computer. They are used to make the overall web presence more user-friendly and effective.
3. Use of cookies:
   a) This website uses the following types of cookies, the extent and function of which is described below:
   - Transient cookies (see b)
   - Persistent cookies (see c).
   b) Transient cookies are deleted automatically, when you close your browser. This includes in particular session cookies. These save a so-called session ID, which permits association of various requests by your browser to a single session. This allows your computer to be recognised when you return to our website. These session cookies are deleted, when you log out or close your browser.
   c) Persistent cookies are deleted after no more than three months. You can delete the cookies in the security settings of your browser at any time.
   d) You can configure your browser settings as desired and, for instance, reject third-party cookies or all cookies. We would, however, like to notify you that you may not be able to use all functions of this website, if you do so.
   e) We use cookies to identify you during follow-up visits, if you have an account with us. Otherwise, you would have to log in again each time you visit.

4. Use of our web shop

1. If you wish to place an order in our web shop, your personal data is required for concluding the contract, so that we can process your order. Obligatory information required for processing contracts is identified as such, all other information is voluntary. We process the data you provide in order to process your order. For this purpose, we may transmit payment data to our firm's bank. The legal foundation for this is Art. 6 section 1 (b) GDPR.

   To place an order, you have to create a user account, through which we can save your data for later purchases. If you create an account under "My account", the data specified by you is stored on a revocable basis. You can delete all other data, including your user account, in the customer section of our site at any time.

   We can also process the data provided by you to inform you about additional interesting products from our portfolio or to send you e-mails containing technical information.
2. Due to commercial and tax law requirements, we are obligated to store your address, payment and order data for the duration of ten years.
3. To prevent unauthorised access of third parties to your personal data, in particular financial data, your order is encrypted using the TLS system.

4. Based on the payment option "Payment on account" offered by us and on the foundation of Art. 6 section 1 (f) GDPR, we reserve the right to safeguard our legitimate interest, in particular to protect ourselves from payment default and misuse of our online shop, by requesting an identity and credit check from service providers specialised on this purpose (credit agencies). We only request identity and credit checks through companies such as Creditreform.

   For further information on data processing by Creditreform and the calculation of probability values (score values) by Creditreform, which may be part of a credit check, please visit https://en.creditreform.de.
   We process your credit check exclusively to make a well-founded decision about entering into, processing or terminating a contractual relationship with you. You can object to processing of your data for the purposes of a credit check according to Art. 21 GDPR. 

5. Application options

You have the option of sending a job application on our website or by e-mail. If you send an application, we collect and save the data you enter in the input mask or send us by e-mail. We process your data exclusively for the purpose of your application. The legal foundation for this processing is Art. 6 section 1 (b) GDPR. If we cannot offer you a job, we store your data for no longer than six months after the end of the application process.

6. Newsletter

1. With your consent you can subscribe to our newsletter, which we use to inform you about current interesting offers.
2. We use a "double-opt-in" process for subscription to our newsletter. That means we send an e-mail to the indicated e-mail address after you have subscribed, asking for your confirmation that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. Moreover, we save your IP addresses and the times of registration and confirmation. The purpose of this process is to prove your registration and clear up a misuse of your personal data, if necessary.
3. The only obligatory information for receiving our newsletter is your e-mail address. Additional, separately identified data can be provided on a voluntary basis and is used to address you personally. After your confirmation, we store your e-mail address to be able to send you our newsletter. The legal foundation for this is Art. 6 section 1 (a) GDPR.
4. You can withdraw your consent to receiving the newsletter at any time and unsubscribe from the newsletter. To withdraw your consent, click on the link provided in each newsletter e-mail, send an e-mail to disagree@dmgmori.com or send a message to the previously indicated contact data.

5. We would like to notify you that we evaluate your user behaviour when sending our newsletter. For this evaluation, the sent e-mails contain so-called web beacons or tracking pixels, i.e. one-pixel image files saved on our websites. For evaluation, we associate the data indicated in section 3 and the web beacons with your e-mail address and an individual ID. Links contained in the newsletter also contain this ID. The data acquired in this fashion is used to create a user profile, so that we can customise our newsletter for you, based on your individual interests. We detect when you read our newsletter and which links you click and use this information to determine your personal interests. We then connect this data to the actions taken by you on our website.

   You can object to this tracking at any time by clicking the separate link provided in each e-mail. The information is saved as long as you are subscribed to our newsletter. After unsubscribing, we save the data on a purely statistical and anonymous basis. Moreover, this tracking method is impossible, if you have deactivated images by default in your e-mail program. However, if you do so, our newsletter is not displayed in full and you may not be able to use all functions. If you display images manually, the above-described tracking method is activated.

7. Use of Google Analytics

1. This website uses Google Analytics, a web analytics service of Google Inc. ("Google"). Google Analytics uses "cookies", i.e. text files saved on your computer permitting analysis of your use of our website. The information on your use of this website generated by the cookie is generally transmitted to a Google server in the USA and stored there. If IP anonymisation is activated on this website, your IP address will, however, first be abbreviated by Google within the European Union member states and other states party to the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and abbreviated there in exceptional cases. On behalf of the provider of this website, Google uses this information to evaluate your use of the website, to compile reports on website activities and to provide the website provider with further services connected to website use and internet use.
2. The IP addresses transmitted in connection with Google Analytics will not be associated with other data stored by Google.
3. You can prevent storage of cookies by making the appropriate settings in your browser software; we would, however, like to point out that, if you do so, you may not be able to use all functions of this website to their full extent. Moreover, you can prevent collection of the data generated by the cookie and referring to your use of the website (incl. your IP address) by Google and processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
4. This website uses Google Analytics with the extension "_anonymizeIp()“. This means IP addresses are abbreviated before being processed further, preventing association with a person. If the data collected could be associated with your person, this is therefore immediately prevented and the data related to your person is immediately deleted.
5. We use Google Analytics in order to be able to analyse and regularly improve use of our website. We can use the statistics gathered to improve our offer and make it more interesting for you as a user. For those exceptional cases, in which personal data is transmitted to the USA, Google has subjected itself to the EU-US Privacy Shield  https://www.privacyshield.gov/EU-US-Framework. The legal foundation for our use of Google Analytics is Art. 6 section 1 sentence 1 (f) GDPR.
6. Information of the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User terms: https://www.google.com/analytics/terms/us.html, overview on data privacy: https://www.google.com/intl/en/analytics/learn/privacy.html, and data privacy statement: https://www.google.de/intl/en/policies/privacy.

8. Embedding of YouTube videos

1. We have embedded YouTube videos in our web presence, which are stored on https://www.YouTube.com and can be played directly on our website. All of these are embedded in "advanced data privacy mode", i.e. no data relating to you as a user is transmitted to YouTube, if you do not play the videos. The data listed in section 2 is only transmitted, when you play the videos. We have no influence on this data transfer.
2. When you visit the website, YouTube receives the information that you have accessed the respective sub page of our website. In addition, the data listed under section 3 of this statement is transmitted. This is the case irrespective of whether or not you have a YouTube user account and are logged into it. If you are logged into a Google account, your data is associated directly with your account. If you do not wish for your data to be associated with your YouTube profile, log out before activating the button. YouTube saves your data as usage profiles and uses it for the purposes of promotion, market research and/or tailoring its website to the users' needs. In particular, this evaluation is conducted (even for users not logged into a user account) to provide tailored advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, but in order to exercise this right, you will have to contact YouTube.
3. For further information on the purpose and extent of data collection and processing thereof by YouTube, refer to the data privacy statement. It also contains information on your rights and setting options to protect your privacy: https://www.google.de/intl/en/policies/privacy. Google also processes your personal data in the USA and has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

9. Integration of Google Maps

1. Our website uses the services of Google Maps. This allows us to display interactive maps on our website and permits you convenient usage of the map function.
2. When you visit the website, Google receives the information that you have accessed the respective sub page of our website. In addition, the data listed under section 3 of this statement is transmitted. This is the case irrespective of whether or not you have a Google user account and are logged into it. If you are logged into a Google account, your data is associated directly with your account. If you do not wish for your data to be associated with your Google profile, log out before activating the button. Google saves your data as usage profiles and uses it for the purposes of promotion, market research and/or tailoring its website to the users' needs. In particular, this evaluation is conducted (even for users not logged into a user account) to provide tailored advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, but in order to exercise this right, you will have to contact Google.
3. For further information on the purpose and extent of data collection and processing thereof by the plug-in provider, refer to the provider's data privacy statement. It also contains information on your associated rights and setting options to protect your privacy: https://www.google.de/intl/en/policies/privacy. Google also processes your personal data in the USA and has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

10. Use of Google Adwords Conversion

1. We use the Google Adwords service in order to use advertising material ("Google Adwords") to call attention to our appealing offers on external websites. Based on the ad campaigns' data, we can determine the level of success of individual promotional measures. We do this to pursue the interest of showing you advertisements of interest for you, of making our website more interesting for you and of achieving a fair calculation of advertising costs.
2. This advertising material is provided by Google through so-called "Ad Servers". For this purpose, we use Ad Server cookies, which measure specific parameters to determine success, such as how often ads are displayed or how often users click on them. If you reach our website through a Google ad, Google Adwords saves a cookie on your PC. These cookies generally become invalid after 30 days and are not intended for identifying you personally. In general, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post view conversions) and opt-out information (identifying that the user no longer wishes to be addressed) are saved together with this cookie as analysis values.
3. These cookies allow Google to recognise your web browser. If a user visits certain pages of an Adwords customer's website and the cookie saved on the user's computer has not expired yet, Google and the customer can detect that the user has clicked an ad and was forwarded to the site. Each Adwords customer is assigned a different cookie. Cookies can therefore not be tracked through websites of Adwords customers. We do not collect and process personal data through the above-mentioned promotional measures. We merely receive statistical evaluations provided by Google. Based on these evaluations, we can detect which of the promotional measures used are particularly effective. We do not receive further data through use of these promotional measures. In particular, we cannot identify the users based on this information.
4. Due to the marketing tools in use, your browser automatically establishes a direct connection with the Google server. We have no influence on the extend and further use of the data collected by Google through use of this tool, and therefore wish to inform you based on our own knowledge: Through integration of AdWords Conversion, Google receives the information that you have accessed the respective part of our web presence or clicked on one of our ads. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or have not logged in, the provider may find out and save your IP address.
5. You have different options for preventing participation in this tracking procedure a) by making the corresponding settings in your browser software, in particular rejecting third-party cookies will ensure that you do not receive third-party ads; b) by deactivating the cookies for conversion tracking by changing the settings of your browser so that cookies from the domain "www.googleadservices.com" are blocked, https://www.google.com/settings/ads, although these settings are deleted, when you delete your cookies c) by deactivating the interest-based ads of the provider, which are part of the self-regulation campaign "About Ads", using the link https://www.aboutads.info/choices, although this setting is deleted, when you delete your cookies; d) through permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome using the link https://www.google.com/settings/ads/plugin. We would, however, like to notify you that you may not be able to use all functions of this service, if you do so.
6. The legal foundation for this processing of your data is Art. 6 section 1 sentence 1 (f) GDPR. Further information on data privacy at Google can be found at these links: http://www.google.com/intl/en/policies/privacy and https://services.google.com/sitestats/en.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org Google has subjected itself to the EU-US Privacy Shield,​​​​​​​ https://www.privacyshield.gov/EU-US-Framework.

11. Remarketing

In addition to Adwords Conversion, we use the Google Remarketing service. This is a process through which we wish to address you again. This application allows us to show our ads to you during your subsequent internet use after you have visited our website. For this purpose, cookies are saved in your browser, through which your user behaviour when visiting various websites is recorded and evaluated by Google. This allows Google to determine that you have previously visited our website. Based on statements by Google, the data collected for Remarketing is not associated with any personal data which may be stored by Google. In particular, Google states that pseudonymisation is used for Remarketing.

12. Use of Google Fonts

We use Google Fonts on our website. This allows us to integrate certain fonts into our website. These fonts are provided by Google through servers in the USA. When accessing our website, your web browser establishes a direct connection to these servers. During this process, the visitor's IP address, among other things, is transmitted to Google and stored there. Google participates in the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework

Further information about Google: Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA. Further information on data privacy at Google: https://www.google.com/policies/privacy/

13. Links to third-party websites

We link to the websites of other providers not associated with us (third parties), e.g. to our profiles on social networks such as LinkedIn, Xing, Twitter, YouTube, Instagram and Facebook. We would like to inform you that we have no influence on the data processed by these providers, when you click these links. As data processing by third parties is not under our control, we cannot assume any liability for it. For further information on data processing by these third parties, please refer to the data privacy information published by the respective provider.

14. Safety measures

1. As required by Art. 32 GDPR, we take suitable technical and organisational measures to ensure a level of protection appropriate to the risk, taking into account the state of the art, the cost of implementation and the nature, scope, context and purposes of processing as well as the risks of varying likelihood and severity for rights and freedoms of natural persons.  
2. These measures include, in particular, the safeguarding of reliability, integrity and availability of data by controlling physical access to the data as well as access associated with the data, input, disclosure, safeguarding of availability and separation. Moreover, we have established methods for ensuring that affected parties can exercise their rights, for ensuring data deletion and appropriate reactions to risks to the data. Moreover, we take the protection of personal data into account even when developing or selecting hardware, software and methods, based on the principle of data protection by design and by default settings conducive to data protection (Art. 25 GDPR). 
3. To ensure security and safeguard the transfer of confidential data, e.g. enquiries, transmitted by you to us in our role as the provider of the websites, these websites use SSL encryption. An encrypted connection is indicated by the address bar of your browser changing from "http://“ to "https://" and a padlock symbol in your browser bar. When this SSL encryption is active, the data you transmit to us cannot be read by third parties.
4. We would, however, like to point out that online data transmission (e.g. when communicating by e-mail) is subject to security vulnerabilities. Perfect protection of data from access by third parties is not possible.

15. Cooperation with processors and third parties

1. If we disclose, transmit or otherwise grant access to data to other persons and companies (order processors or third parties) in the context of our processing of this data, this is only done on the basis of legal permissibility (e.g. when transmission of data to third parties, such as financial service providers, is required according to Art. 6 section 1 (b) GDPR for contract performance), on the basis of your consent, based on a legal obligation or our legitimate interest, e.g. when commissioning service providers, web hosts, etc. 
2. If we commission third parties to process our data based on a so-called processing contract, this will be based on Art. 28 GDPR.

16. Transfer to third countries

If we process data in a third country, i.e. outside of the European Union (EU) or the European Economic Area (EEA) or if this is done in the context of using third-party services or disclosure or transfer of data to third parties, this shall only be done, if it is required for performing our (pre-)contractual obligations, if you have given your consent, or if it is based on a legal obligation or on our legitimate interest. Subject to legal or contractual permissions, we only process data or have data processed in third countries, if the special prerequisites of Art. 44 ff. GDPR exist. I.e. processing is, e.g. based on special safeguards, such as the official establishment of a data protection level equivalent to that of the EU (e.g. the "Privacy Shield" for the USA) or adherence to officially recognised special contractual obligations ("standard contractual clauses").

17. Your rights

1. You have the following rights with regard to personal data related to your person:

   - Right of access (Art. 15 GDPR),

   - Right to rectification or erasure (Art. 16 and Art. 17 GDPR),

   - Right to restriction of processing (Art. 18 GDPR),

   - Right to notification (Art. 19 GDPR),

   - Right to data portability (Art. 20 GDPR),

2. Moreover, you have the right to object to processing of personal data related to your person at any time for reasons based on your specific situation, if this processing is based on Art. 6 section 1 (e) GDPR (data processing for public interest) or Art. 6 section 1 (f) GDPR (data processing based on weighing of interests); this also applies to profiling based on these provisions (Art. 21 GDPR). If you object, your personal data will only be processed further, if we can prove that there are compelling, legitimate reasons overriding your interests, rights and freedoms or if processing is for the purpose of asserting, exercising or defending legal claims.
3. If you have given us permission to process your personal data, you can revoke it at any time. The legitimacy of processing of your personal data up to the point at which you revoked your consent remains unaffected. Further processing of this data based on a different legal foundation, for instance to meet legal obligations, also remains unaffected. 
4. You have the right to file a complaint with a data privacy supervisory authority about our processing of your personal data. 
5. We would like to ask you to address claims or statements to the following contact address, if possible: responsibility@dmgmori.com​​​​​​​

At DMG MORI Australia Pty Ltd (“DMG”, “we”, “our” or “us”) we recognise the importance of your privacy and understand your concerns regarding the security of the personal information which you provide to us.

This Privacy Policy details the type of personal information we collect from you when you use our websites, products or services that link to this Privacy Policy (“Services”), how we store or process personal information about you, with whom we may share it and the choices available to you regarding our use of the information.  We also describe the measures we take to safeguard your personal information and tell you how to contact us regarding our privacy practices.  We will only use the personal information collected from you in accordance with this Privacy Policy.

If you or your organisation has an individual agreement with us, that agreement may have privacy terms that also apply to the information you provide to us under that agreement.  Please review the terms in that agreement because they may be different or more restrictive than the terms in this Privacy Policy.

This Privacy Policy does not apply to any third-party websites and apps that you may use, including any that are linked to in our Services. We recommend that you make your own enquires as to the privacy policies of these third parties and we are in no way responsible for the privacy practices of these parties.

By using our Services, you understand and consent to us collecting and using your information as described in this Privacy Policy.

1. Definition of personal information

“Personal information” means any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.

2. How we collect and hold personal information

We collect certain personal information directly from you. For example, we collect personal information from you from the information you submit to us via the Services, when you place an order for our products or services, when you subscribe to our newsletter, in emails, from telephone calls with us and from your activity on our websites.

We also collect other information about your online activities automatically, usually from the use of Cookies and Web Beacons.

If we receive personal information that we have not requested (unsolicited information) then we will destroy or de-identify the information if it is lawful and reasonable to do so.

3. Why we collect, hold, use and disclose personal information

We collect, hold, use and disclose personal information from you or about you where it is reasonably necessary for us to carry out our business functions and activities and as necessary to provide our services to you.  We also collect, hold, use and disclose your personal information for related purposes that you would reasonably expect, such as our administrative and accounting functions.

For example, we may use the information obtained through the Services at your request to:

• allow you to purchase our products and services;
• allow you to subscribe to our newsletter;
• respond to and communicate with you about your requests, questions and comments;
• assess and respond to a job application submitted by you; and
• process claims or questions we receive in connection with our products and services.

If we do not collect, hold, use or disclose your personal information, or if you do not consent, then we may not be able to answer your enquiry, complete the transaction you have entered into, or provide our services to you to the best of our ability.

In addition, we use information collected online through the use of Cookies, Web Beacons and other automated means.  This information is used to:

• recognise your computer when you visit the Services;
• track you as you navigate the Services, and to enable the use of e-commerce capabilities;
• offer and provide products, services and information to you;
• operate, evaluate and improve our business;
• improve the Services’ usability and manage the Services;
• analyse your use of the Services;
• manage the Services;
• personalise the Services, including targeted advertisements that may be of particular interest to you;
• help diagnose technical and service problems;
• identify users of our Services; and
• gather demographic information about our users.

We use such information to assist us in providing an effective service (for example, to adapt our website to the needs of your device or to allow you to log in to our website), and to collect broad demographic information regarding our customers.

We may also use your personal information for purposes which are required by law such as sharing your personal information in order to comply with legal obligations to which we are subject.

4. What personal information we collect and hold

Information collected directly from you

We may obtain certain personal information from you when you choose to submit it through our Services or provide it to us by other means.

Examples of the types of personal information that we may collect from you include:

• contact information, such as your name, postal address, e-mail address and telephone number;
• payment details (such as credit/debit card number and expiry date) provided in connection with the purchase of our products and services;
• information about any application for commercial credit you make with us including the amount of commercial credit you apply for;
• information provided to us in a job application if you apply for a job with us, such as your employment history; and any other personal information you upload or submit to our Services.

Information we collect automatically

We may automatically collect information from you and your devices when you browse or use our websites.  This may include your IP address (anonymized), date and time of your visit, the type of device you use to access the website, operating system, language preferences, pages visited, information downloaded and the type of browser used to access the website. 

We use this information to help us to make decisions about maintaining and improving our websites and online services.

Information we collect from other sources

We may collect information about you from other sources, such as commercial credit reporting information or credit history information about you from a credit reporting body.

5.  Cookies

We use browser Cookies, Web Beacons and similar technologies to recognises you when you to visit our websites.

What are cookies?

A "cookie" is a small text file which is placed on your computer or device by our webpage servers when you access our Services.  The purpose of a cookie is to help analyse web traffic and to allow our Services to respond to you when you return to our Services. Cookies are also used to enhance the secure use of our Services.

Cookies are frequently used and in themselves do not identify the user, just the computer used.

How we use Cookies

When you browse our website or use our Services, we may record geographical tagging, cookies and statistical data. This may include your IP address, date and time of your visit, operating system, language preferences, device characteristics, pages visited, information downloaded and type of browser used to access the Services.

Cookies help us: remember your username for your next visit; remember information regarding your recent drives; and understand how you are interacting with our Services so that we can improve them based on that information.

Web Beacons

We also may use “web beacons” on our Services.  A web beacon, also known as a pixel tag or clear GIF, may be used to transmit information collected through cookies to our service providers’ servers, such as the server of Google AdWords.  These web beacons enable our service providers to compile anonymous information about your browsing activity on the Services.

Disabling Cookies

You can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.  However, if you decide not to display cookies you may not experience optimum performance of our Services.

6. Third Party Analytic Services

We use third-party web analytics services on our Services, such as Google Analytics.  These service providers help us analyse how users use our Services. The information collected for this purpose (including your IP address and other information collected by automated means) will be disclosed to or collected directly by these service providers.  These service providers may retain and use anonymised, aggregated data collected from users of our Services in connection with their own businesses, including in order to improve their products and services.

We use Google Analytics in order to be able to analyse and regularly improve use of our website. We can use the statistics gathered to improve our offer and make it more interesting for you as a user.

You can prevent storage of cookies by changing the appropriate settings in your relevant browser, however any such change may mean that you will not be able to use all of the functions of this website to its full extent.  You may also prevent collection of the data generated by the cookie and referring to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout ?hl=en.

To learn more about opting out of data collection through analytics services such as Google Analytics, please contact us using our contact details in section 20 of this Privacy Policy.

7. Google Adwords

You may see certain ads on other websites based on your visits to our Services because we participate in advertising networks administered by third-party vendors, such as Google AdWords.

These networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs and web beacons.  The networks use this information to show you advertisements that are tailored to your individual interests, to track your browser across multiple websites, and to build a profile of your web browsing.  The information our ad network vendors collect includes information about your visits to websites that participate in the vendors’ advertising networks, such as the pages or advertisements you view and the actions you take on the websites.  This data collection takes place both on our website and on third-party websites that participate in the ad networks.  This process also helps us track the effectiveness of our marketing efforts. 

Ad networks allow us to target our messaging to users considering demographic data, users’ inferred interests and browsing context.  We do this to pursue the interest of showing you advertisements of interest for you, of making our website more interesting for you and of achieving a fair calculation of advertising costs.

To learn more about how to opt out of ad network interest-based advertising, contact us using our contact details in section 20 of this Privacy Policy.

8. Embedding of YouTube videos

We have embedded YouTube videos in our web presence, which are stored on https://www.YouTube.com and can be played directly on our website.

All of these are embedded in "advanced data privacy mode", i.e. no data relating to you as a user is transmitted to YouTube, if you do not play the videos.  The data listed in section below is only transmitted, when you play the videos. We have no influence on this data transfer.

When you visit the website, YouTube receives the information that you have accessed the respective sub page of our website.  In addition, certain information such as IP address, data and time of access, Time Zone, contents of request, access status/HTTP status code, data volume transferred, website where the request originated, browser, operating system and its interface and language and version of the browser software ('Passive Data') may also be transmitted.  This is the case irrespective of whether or not you have a YouTube user account and are logged into it. If you are logged into a Google account, your data is associated directly with your account.  If you do not wish for your data to be associated with your YouTube profile, log out before activating the button.  YouTube saves your data as usage profiles and uses it for the purposes of promotion, market research and/or tailoring its website to the users' needs.  In particular, this evaluation is conducted (even for users not logged into a user account) to provide tailored advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, but in order to exercise this right, you will need to contact YouTube directly.

For further information on the purpose and extent of data collection and processing thereof by YouTube, refer to their data privacy statement. It also contains information on your rights and setting options to protect your privacy: https://policies.google.com/privacy?hl=en

9. Integration of Google Maps

Our website uses the services of Google Maps.  This allows us to display interactive maps on our website and permits your convenient usage of the map function.

When you visit the website, Google receives the information that you have accessed the respective sub page of our website.  In addition, Passive Data as outlined in paragraph 8 may also be submitted.  This is the case irrespective of whether or not you have a Google user account and are logged into it. If you are logged into a Google account, your data is associated directly with your account. If you do not wish for your data to be associated with your Google profile, log out before activating the button.  Google saves your data as usage profiles and uses it for the purposes of promotion, market research and/or tailoring its website to the users' needs. In particular, this evaluation is conducted (even for users not logged into a user account) to provide tailored advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, but in order to exercise this right, you will have to contact Google.

For further information on the purpose and extent of data collection and processing thereof by the plug-in provider, refer to the provider's data privacy statement. It also contains information on your associated rights and setting options to protect your privacy: https://www.google.de/intl/en/policies/privacy. Google also processes your personal data in the USA and has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

10. Marketing

We may use your information to offer you products and services that we think may be of interest to you, unless you have opted out of marketing communications.

Where required by applicable law, we will obtain your consent before sending you any marketing communications.  You may withdraw your consent to the use of your data for marketing purposes at any time by contacting us on our contact details in section 20 of this Privacy Policy.

We will never provide your information to third parties for marketing purposes that are outside of the DMG MORI group.

With your consent you can subscribe to our newsletter, which we use to inform you about current offers from the DMG MORI group.

We use a "double-opt-in" process for subscription to our newsletter.  That means we send an e-mail to the indicated e-mail address after you have subscribed, asking for your confirmation that you wish to receive the newsletter.  If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. We also save your IP addresses and the times of registration and confirmation.  The purpose of this process is to prove your registration and clear up a misuse of your personal data, if necessary.

The only obligatory information for receiving our newsletter is your e-mail address. Additional, separately identified data can be provided on a voluntary basis and is used to address you personally.  After your confirmation, we store your e-mail address to be able to send you our newsletter.

You can withdraw your consent to receiving the newsletter at any time and unsubscribe from the newsletter.  To withdraw your consent, click on the link provided in each newsletter e-mail, send an e-mail to disagree@dmgmori.com or send a message to the previously indicated contact data.

We would like to notify you that we evaluate your user behaviour when sending our newsletter. For this evaluation, the sent e-mails contain so-called web beacons or tracking pixels, i.e. one-pixel image files saved on our websites. For evaluation, certain data and the web beacons with your e-mail address and an individual ID. Links contained in the newsletter also contain this ID.

The data acquired in this fashion is used to create a user profile, so that we can customise our newsletter for you, based on your individual interests. We detect when you read our newsletter and which links you click and use this information to determine your personal interests. We then connect this data to the actions taken by you on our website.

You can object to this tracking at any time by clicking the separate link provided in each e-mail.  The information is saved as long as you are subscribed to our newsletter.  After unsubscribing, we save the data on a purely statistical and anonymous basis. Moreover, this tracking method is impossible, if you have deactivated images by default in your e-mail program.  However, if you do so, our newsletter is not displayed in full and you may not be able to use all functions.  If you display images manually, the above-described tracking method is activated.

11. Lawful Basis for Processing Your Information

If European Data Protection Laws applies, our lawful basis for collecting and using the information described in our European Union Privacy Policy which can be found at: https://en.dmgmori.com/data-protection.

12. Disclosure of Information

Information shared to third parties

We will disclose personal information to third parties if it is necessary for the primary purpose of collecting the information, or for a related secondary purpose, if the disclosure could be reasonably expected.  Where such a disclosure is necessary, we will require that the third party undertake to treat the personal information in accordance with all applicable privacy laws to which we are bound.

We may share your personal information as follows:

• to members of the DMG MORI group and companies that are related to us through common ownership;
• to credit reporting bodies or collections agency in relation to your credit application with us; and
• to transportation or distribution companies that are used by us to distribute our good and products.

Where we wish to use or disclose your personal information for other purposes, we will obtain your prior consent.

Otherwise, we will only disclose your personal information to third parties without your consent if the disclosure is:

• necessary to protect or enforce our legal rights or interests or to defend any claims;
• necessary to prevent or lessen a serious threat to a person’s health or safety;
• required or authorised by law; or
• permitted by another exception in the applicable privacy laws.

Under no circumstances will we sell personal information.

Company reorganisation

In the event that we undergo reorganisation or are sold to a third party, any personal information we hold about you may be transferred to that re-organised entity or third party in compliance with applicable law.

13. Credit Information & Commercial Credit Eligibility Information

If you apply for credit with us, so that we can assess your application for commercial credit, we may:

• collect your personal information from any application for commercial credit you make with us;
• collect and hold credit information about you which includes, but is not limited to, your identification information and information about any application for commercial credit you make with us;
• collect and hold commercial credit eligibility information about you which includes, but not limited to, commercial credit reporting information that we receive about you from a credit reporting body; and
• disclose information relating to that default account to a collections agency for the purpose of receiving any or all of the amounts outstanding, if you default in your payments to us.

14. How we protect your personal information

We respect the privacy of personal information and will take reasonable steps to keep it strictly confidential.

Your personal information may be held and stored on paper, by electronic means or both.  We have physical, electronic and procedural safeguards in place for personal information and take reasonable steps to ensure that your personal information is protected from misuse, interference, loss and unauthorized access, modification and disclosure.

The steps we take to protect your personal information include the following:

• access to data processing systems by unauthorised measures is protected by implementing access controls, implementing security measures, maintaining authorizations and other relevant measures;
• access to IT systems by unauthorised persons is protected by technical measures regarding user ID, dedicated password protocols, information and data classification policies, secure deletion of data and other relevant measures;
• in relation to personnel who are authorized to access the data subject to their access authorisation, we implement access rights that are based on role requirements, dedicated authorisation processes, information and data classification policies and other appropriate measures;
• to ensure the adequate separation of data we implement physical separation of data based on the relevant purpose of collection, separate processing of personal data dependant upon intended function, encryption of personal data and other relevant measures;
• we maintain the safety of personal data during electronic transmission by ensuring personal data can be verified, implementing an information and data classification policy, maintaining e-mail encryption and other relevant measures;
• we maintain relevant systems and protocols that allow us to monitor access to personal data. We also implement further measures to protect data from accidental destruction or loss;
• we ensure business continuity by maintaining contingency plans in our data centres and reviewing our recovery plans regularly; and
• we have also implemented appropriate processes to respond to events and violations, including notification.  The implementation and effectiveness of incident management is reviewed at regular intervals as part of internal audits and adjusted if necessary.

Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.

You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via our website whilst it is in transit over the internet and any such submission is at your own risk.

15. Overseas transfers of information

When you provide us with information online, your information may be stored on our servers located in Europe.

In particular, when you fill in an online contract form or subscribe to our Used Machine Newsletter on our website the data you input on the website or in the relevant form will be stored on a server in Germany.

We may in certain other situations disclose information to an overseas entity if permitted by relevant laws, but will only do so with your consent or for the purpose for which the information was given.

16. Retention of Information

We will only retain your personal information for as long as is reasonable necessary in relation to the purposes for which it was collected. We will also retain personal information to ensure compliance with any applicable statutory or regulatory obligations imposed on us in relation to the retention of records.

Where you have requested we stop processing your personal information for marketing purposes, we may retain a record of your request to ensure we abide by your request in the future.

17. Destruction and De-identification

When your information is no longer needed, or if you request that we delete any personal information which we hold about you, we will use secure methods to destroy or to permanently de-identify your personal information when it is no longer needed. For example, paper records are shredded or destroyed securely and any electronic records are deleted from all locations, to the best of our ability, or permanently de-identified.

18. Your Rights

Under the legislation applicable to you, you may be entitled to exercise some or all of the following rights:

• Request (i) information as to whether your personal information is retained and (ii) access to and/or duplicates of your personal information retained, including the purposes of the processing, the categories of personal information concerned, and the data recipients as well as potential retention periods.
• Request rectification, erasure, removal or restriction of your personal information, for example, because (i) it is incomplete or inaccurate, (ii) it is no longer needed for the purposes for which it was collected, or (iii) the consent on which the processing was based has been withdrawn.
• Refuse to provide us with, or withdraw, your consent to processing of your personal information at any time.
• Object, on grounds relating to your particular situation, that your personal information shall be subject to processing.  In this case, please provide us with information about your particular situation.  After the assessment of the facts presented by you we will either stop processing your personal information or present you our compelling legitimate grounds for an ongoing processing.
• Object to us sending you direct marketing and profiling you for the purpose of direct marketing.
• Object to your data being subject to any automated decision making, including profiling (decisions based on data processing by automatic means, for the purpose of assessing several personal aspects).
• In certain circumstances receive your personal information that you have provided to us in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without hindrance from us.
• Lodge a complaint regarding our processing of your personal information with a relevant authority in a country where you live, work, or where you believe a breach may have occurred, or take legal action in relation to any potential breach of your rights regarding the processing of your personal information.

If you wish to contact us in relation to any of the rights outlined in this section, you can do so by contacting us using our contact details in section 20 of this Privacy Policy.

19. Children

Our Services are not directed at minors under the age of 18. We do not knowingly collect personal information from minors under 18.

If we learn that we have collected personal information of a minor under 18 years old we will take steps to delete such information as soon as possible unless we have received consent from their legal guardian to collect such information.

20. Contact

If you have any questions, concerns, complaints or comments about this Privacy Policy or any requests concerning your personal information please contact us at responsibility@dmgmori.com.

21. Amendments to the Privacy Policy

We reserve the right to change this policy from time to time. Please check the Services regularly and check our respective current Privacy Policy.

This policy was last updated on 1 July 2019.